Ann Summers has issued an urgent product recall for the “Thrusting Ring Rabbit” vibrator, sold both in stores and online at www.annsummers.com between August 10, 2024, and August 22, 2024.
The recall follows the discovery of a fault in the mechanism, which could potentially detach during use, posing a risk to users.
Details of the Hazard: The fault in the product’s mechanism could cause parts to detach, presenting a potential hazard for anyone using it as intended. The issue was identified during recent inspections, and the company is now taking action to ensure customer safety.
Actions Required:
- Stop using the “Thrusting Ring Rabbit” immediately.
- Do not dispose of the product as Ann Summers will conduct further investigations and ensure safe disposal of the electrical components.
- Package the product (original packaging is not required).
- Return the product to your nearest Ann Summers store for a full refund or exchange. Proof of purchase is not necessary.
- Alternatively, customers can contact the Ann Summers customer service team at support@annsummers.com for assistance.
Ann Summers emphasizes the importance of returning the product and apologizes for any inconvenience caused. The company is working to ensure a safe resolution for all affected customers.
