Monday, April 21, 2025
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Update: Major flight delays across UK due to NATS technical glitch

A technical glitch has impacted the UK’s National Air Traffic Services (NATS) ability to automatically process flight plans, causing disruptions and delays across the country’s air travel network. The issue emerged earlier today, with NATS making a series of statements regarding the unfolding situation.

Update at 15:15 UK time, NATS confirmed the resolution of the technical glitch, saying that their engineers would be vigilantly monitoring the system’s performance as regular operations resume. They also mentioned they would collaborate with airlines and airports to manage the affected flights efficiently.

As of 14:20 UK time, revealed that due to the glitch, flight plans are now being processed manually, causing a significant reduction in processing volume. As a result, traffic flow restrictions have been implemented. “Our technical experts are looking at all possible solutions to rectify this as quickly as possible,” the statement reads.

NTAS has emphasized that their primary focus remains on ensuring the safety of every flight within the UK. They are working diligently to minimize the impact on travelers and are advising passengers to get in touch with their respective airlines for information on how this situation might affect their flights. NTAS expressed sincere apologies for the inconvenience and disruption caused.

Earlier in the day, at 12:40 UK time, NATS clarified that while they had enforced air traffic flow restrictions, UK airspace was not completely closed. The restrictions were deemed necessary to maintain the safety and integrity of the air traffic system amidst the technical difficulties.

The first hint of a problem was indicated at 12:10 UK time when NATS reported a technical issue and the initial application of traffic flow restrictions. They promptly informed the public that engineers were on the task of identifying and rectifying the fault.

Air travelers are encouraged to remain patient, keep an eye on updates, and check with their airlines regarding the status of their flights. It’s still unclear how long the disruptions will last.

Have you been affected by a flight delay or cancellation? Find out more about your rights

https://www.caa.co.uk/passengers/resolving-travel-problems/delays-and-cancellations/

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